What is Bonded Mobility, and how does it work?

Bonded Mobility is Kenya’s top logistics marketplace, connecting small-scale farmers, transporters, and enterprises for affordable, reliable transport. Farmers list their produce, transporters offer to move it, and we make sure it gets to market efficiently. Sign up at bondedmobility.com by requesting a trip, and tracking it in real time.

Who can use Bonded Mobility’s services?

Bonded Mobility welcomes small-scale farmers needing transport for their produce, transporters with vehicles to offer, and enterprises like co-ops or businesses looking for logistics solutions. Whether you’re growing crops in Western Kenya, driving a truck in Rift Valley, or managing bulk goods, we’ve got you covered. Join our network today.

How does Bonded Mobility save me money?

We save you money by connecting you with transporters efficiently, cutting out unnecessary costs. Our platform finds the best options for your budget, and you’ll see the difference in every trip. It’s affordable transport designed for farmers and businesses alike.

How do I know my goods will be delivered safely?

Your goods are safe with us. We work with trusted transporters, and you can track every trip via SMS. If something goes wrong, email support@bondedmobility.com—our team’s got your back with fast solutions.

What’s the role of an agent, and do I have to use one?

Agents are optional helpers who can make your transport smoother by connecting you with the right people. You don’t need one—you can handle everything yourself online. It’s your choice, based on what works best for you.

How do payments work, and what fees do I pay?

Payments are simple—you pay a Trip Fee through mobile money (e.g., M-Pesa) when you book, either all upfront or split into two parts, depending on the offer. We take a small percentage to keep the platform running, and you’ll see all costs clearly before you pay.

Can I cancel a trip, and will I get a refund?

Yes, cancel by emailing support@bondedmobility.com. If it’s 24+ hours before the trip, you’ll get a full refund of what you paid us, minus any processing fees. Within 24 hours, refunds depend on the situation. We’ll keep you informed.

How does Bonded Mobility help the environment?

We’re eco-friendly by making transport smarter and less wasteful. Every trip helps cut fuel use, and we’ll show you the positive impact you’re making. It’s logistics that’s good for your wallet and the planet.

How do I get started or get help if I’m stuck?

Start by signing up at BondedMobility.com—it’s quick and easy. Need help? Email support@bondedmobility.com or call us—we’re here with fast, friendly assistance whenever you need it.